Not your typical op-shop – and not your typical retail job!

At Masonic Charity Outlet (MCO), we're redefining the charity shop experience. With a focus on quality recycled and donated products displayed in a modern, stylish environment, we offer customers an enjoyable and affordable shopping experience — all while giving back to the West Australian community.

We are now looking for a full-time Store Manager to lead one of our vibrant MCO stores and help us grow our impact.

About the Role

As Store Manager, you will:

• Lead and inspire a team of staff and volunteers
• Create an inviting, well-presented retail environment
• Manage daily store operations including rostering, merchandising, and stock management
• Provide welcoming customer service with a positive point of sale experience
• Complete end-of-day cash-up, reconciliation and banking
• Engage with the local community and promote MCO’s mission
• Collect donations of goods and furniture and prepare for sale
• Ensure compliance with policies, safety, and operational procedures

This is a full-time position, working Monday to Friday, 9:00 am – 4:30 pm.

About You

• Previous retail experience (op-shop experience is a bonus, but not essential)
• Great leadership and people management skills
• Passion for customer service and community engagement
• Highly organized with strong merchandising and sales skills
• Able to create a welcoming and inclusive environment for staff, volunteers, and customers
• Physically fit and capable, as the job does require safe lifting and moving of furniture
• Valid driver's license

Why Join MCO?

• Competitive salary under the General Retail Industry Award + superannuation
• Salary packaging options available to increase your take-home pay
• Make a real impact every day by supporting West Australians in need
• Work in a beautiful, contemporary store environment – not your typical op-shop!

How to Apply

Click Apply Now with your resume and a short cover letter outlining your retail experience and why you would love to be part of MCO.

Bring your passion for retail and community and grow with us at MCO!

Masonic Care WA is an equal opportunity employer. We welcome applications from all qualified individuals eligible to work in Australia.

Shortlisting and interviews will be conducted as applications are received.